Aaron Schmitt, Director of Operations

Born and raised in Buffalo, New York. Aaron attended St. John Fisher College achieving an undergraduate degree in in Sport Management. While completing his senior year as an undergraduate, Aaron began a Graduate Assistant position for event operations and marketing for the Buffalo Bills.

Upon undergraduate graduation in 2005, Aaron was offered and accepted a full-time position with the Buffalo Bills. While in Buffalo, Aaron managed event-day team members in guest service roles and worked closely with all service partners including parking, food/beverage and security to ensure seamless delivery of service.  Aaron focused heavily on the development and delivery of training modules and materials for internal departments and stadium service partners. Aaron became a TEAM Certified Trainers in 2006 and Master Trainer in 2007.  While in Buffalo, Aaron also became a two-time graduate of the Disney Institute in Customer Service and People Management. In the five full-time years Aaron was in Buffalo, his responsibilities quickly grew and he became the main point of contact for the Operations and Event Services Department.

In 2010, Aaron advanced his career and enthusiastically accepted the role of Senior Manager, Guest Services at New Meadowlands, now MetLife, Stadium.  Aaron ascended to the role of Assistant Director, Guest Services within his first two years in his new home.  As Assistant Director, Guest Services Aaron oversaw three full-time office positions and all daily aspects of the Guest Services Department. At MetLife Stadium Aaron was part of a large range of events including NFL football games (both the NY Football Giants and NY Jets), concerts, motor sports, music festivals and soccer matches. Aaron’s experience increased over the years at MetLife Stadium to include familiarity with major events such as  CONCACAF Gold Cup matches, Copa America Centenario matches, WrestleMania 29 and Super Bowl XLVIII.

During Aaron’s time at MetLife Stadium he attended and completed Venue Management School through the International Association of Venue Managers (IAVM).  As well, Aaron became a Certified Venue Manager (CVP) through IAVM in 2016.

In September 2016, Aaron was hired as the Director of Guest Experience for the Pittsburgh Steelers/Heinz Field.  In his role in Pittsburgh, Aaron collaborated, cross-functionally with operating departments to develop initiatives to improve the guest experience. He utilized strong interpersonal and communication skills to lead, influence and encourage others.  Aaron was tasked with providing all Heinz Field stakeholders with strong leadership, mentorship and guidance in day-to-day plans as well as strategic initiatives and keeping the event operations team focused on the critical components to drive guest satisfaction.  As well, Aaron worked closely with the Security Department to ensure the best guest experience and the safety of guests, which included such areas Command Center functionality and communication, Fan Code of Conduct compliance and enforcement, NFL Best Practice implementation and evaluation and incident management software implementation and utilization

Aaron’s relationship with S.A.F.E Management began at Super Bowl XLVIII and has grown with him as a Special Travel Team Member for Super Bowls XLIX, 50, LI and LII.  In May 2018, Aaron was selected assist the project at Mercedes Benz Stadium.  Aaron will oversee all aspects of the operation for S.A.F.E. Management including the recruitment/interview process and training development/implementation for over 1,500 part time employees. Additionally, he will work closely with the Mercedes Benz Security Team to develop staffing plans & security operations plans to adhere to the NFL Best Practices of stadium security. Aaron will also lead a team of four full time employees in the office

Aaron has worked throughout his career in creating cultures and environments with both internal and external guests in mind.  Aaron has developed important skills in relationship building, service delivery, leadership and team member engagement. He has gained respected experience and knowledge from the assortment of events during each stop of his career. As well, Aaron’s personality and knowledge have allowed him to transition successfully into new communities throughout his career.

Codi McIntyre, Recruitment & Events Manager

Born and raised outside Washington D.C., Codi was quickly introduced to the Crowd Management and the Guest Services industry. Codi recognized his passion for the industry throughout his youth as he watched his dad, Jim McIntyre build S.A.F.E. Management from the ground up.

Codi attended the College of Charleston in South Carolina where he earned a degree in Business Hospitality. While completing his degree, Codi interned with the Charleston RiverDogs minor league baseball team. Throughout the spring, Codi’s responsibilities included briefing game day staff and assisting in the develop and execution of ingress procedures. Also, while attending the College of Charleston, Codi studied abroad in Spain at the University of Barcelona where he studied International Business Hospitality and Business Management.

During his Sophomore and Junior summers as an undergrad, Codi interned in S.A.F.E.’s Baltimore office. During this time, Codi assisted in the management of the Baltimore Ravens training camp. Codi also assisted S.A.F.E. in suppling staffing for the Baltimore Orioles; throughout, both summers spent in Baltimore, Maryland. As well as other major events including the Jay-Z/Justin Timberlake Summer Concert, Monster Jam and the Fire Fly Music Festival – the east coast’s largest outdoor music festival.

Upon graduation in 2014, Codi was offered and accepted a fulltime position with S.A.F.E. Management within the Jacksonville, Florida branch. While in Jacksonville, Codi assisted in overseeing the total Event Security and Guest Services delivery program for S.AF.E. at EverBank Field, inclusive of all Jacksonville Jaguars home games, Veterans Memorial Arena events, and University of Florida football games. Throughout, his three years spent with S.A.F.E. at the Jacksonville Sports and Entertainment Facilities, Codi has managed everything from NFL games with the Jaguars to North American Soccer Games with the Jacksonville Armada FC. In addition to managing events, Codi played a key role within S.A.F.E’s office in assisting and recruiting of the 40 hour security guard requirement. These key administrative duties were developed in Jacksonville and are necessary for the guest service and security operations to run in an efficient and effective manner.

In 2016, Codi was able to advance his career administratively and eagerly accepted the lead Recruitment role in S.A.F.E. Management’s Super Bowl office. As Super Bowl Recruitment Manager, Codi brought in numbers never seen by S.A.F.E. Management. Over the course of Codi’s time spent in Houston, his team scheduled over 16,000 thousand interviews and hired close to 4,800 licensed security officers. In addition to recruitment of event security, Codi assisted in the development of Super Bowl LI’s training program. Throughout, his time in Houston training and licensing of Event Security was imperative; however, it did not end here. Beginning January 23 – February 6, Codi was the Director of Operations for the Media Center at The George R. Brown Convention Center which saw an attendance of over 500,000 people annual between the Experience and the Media Center.

Throughout Codi’s career with S.A.F.E. management he has acquired valuable experience and knowledge pertaining to both recruitment and operations of events not only in Florida but Maryland, Texas, California, Arizona, Michigan and Georgia. Codi’s diverse knowledge pertaining too administration and operations has allowed him to be successful in the numerous cities he has worked.

At S.A.F.E. Management, Codi has had the opportunity to play key roles in a large variety of major events including: 3 Super Bowls, Jacksonville Jaguars/Baltimore Ravens/Detroit Lions football games, FELD Motorsport Events (Monster Jam and Super Cross), University of Florida football, Florida Georgia Classic, The Gator Bowl, NASCAR Races in Delaware, Music Festivals, Amphitheaters, the Preakness Stakes along with numerous conventions in the Jacksonville, FL area.

Codi recently accepted a position with S.A.F.E. Management to help open Mercedes-Benz Stadium in Atlanta, Georgia. In this position, Codi will oversee the recruitment process of hiring thousands of employees for the company’s latest business acquisition. Additionally, Codi will work closely in operations with AMB Sports and Entertainment that will oversee all Atlanta Falcons and Major League Soccer events.

Lonnie Allen, Security & Events Manager

Born and raised in Detroit, Michigan, Lonnie Allen, is the Security & Events Manager of S.A.F.E. Georgia. Lonnie’s background started at the University of Toledo where he studied Business and Accounting.

At the early age of 19, Lonnie started with S.A.F.E. in the inaugural opening of Ford Field in 2002 as a 24/7 security officer. In 2004 Lonnie was promoted to a security supervisor where he displayed great leadership. Lonnie was also given the responsibility of Lead Escort for all visiting team ownership and Dignitaries. In 2006 he worked Super Bowl XL in Detroit, Michigan followed by being selected for the Super Bowl travel teams for Super Bowl XLI in Miami, Florida, Super Bowl XLV in Arlington, Texas, and Super Bowl XLVII in New Orleans, Louisiana. In addition, Lonnie has held significant roles with assisting the planning and coordination of several major Ford Field events such as; various concerts, various Monster Jams, various Supercross, WrestleMania 23, Quick Lane Bowl also known as the Little Caesars Bowl and Motor City Bowl, 2008 NCAA Basketball Tournament regional semifinal and final games, 2009 NCAA Final Four, 2010 Frozen Four, 2011 CONCACAF Gold Cup soccer tournament, 2012 Professional Bull Riders. In addition, several neutral-site games for NCAAF and NFL – 2010 Minnesota Vikings vs New York Giants and 2014 Buffalo Bills vs New York Jets.

Due to consistency and diligence in 2013 Lonnie was promoted from Security Supervisor to Security Manager/Event Manager for S.A.F.E. of Detroit. He was responsible for the 24/7 daily operations for Ford Field, Allen Park (Lions Practice Facility), and assisted with the transition of Etkins Equity (currently owned by Rock Financial). Those daily operations included overseeing all security staff, scheduling, training, performance reviews, interviews and building security practices for tenants and clients. He has helped manage events as a Manager such as Firefly Music Festival, and other Major events. In January 2016 S.A.F.E. obtained a partnership with Palace Ent. (NBA Pistons & Concerts, DTE Music Theatre and Freedom Hill Amphitheatre). Lonnie is the instrumental lead contact for providing the staffing needs and training for Palace Ent. S.A.F.E. has obtained a contract with the University of Michigan and Lonnie helped oversee the staffing provided. In addition, he has a State Certification of M.C.O.L.E.S. Dignitary Protection via Detroit Police Department Special Response Team. Certificate of Training for Law Enforcement Active Shooter Emergency Response Performance Level, Train-the-Trainer via NCBRT Academy of Counter-Terrorist Education course.

Recently, Lonnie was given the responsibility as the Service Level Director for Super Bowl LI, in addition to being granted the opportunity to assist with opening the new Mercedes-Benz Stadium in Atlanta, Georgia as the Security & Events Manager. Lonnie is looking forward to the exciting new ventures and creating new relationships.

Lonnie has worked for S.A.F.E. his entire adulthood (2002 – present) and has developed on all levels. Lonnie quote, “I am very appreciative of the opportunities that S.A.F.E. has provided me with. I have developed skills that I think only one could acquire while working in this environment overseeing and working alongside vast employees. I’m looking forward for further growth.”

Lindsay R. Anderson, Office & Events Manager

Born in Royal Oak, MI Lindsay attended Central Michigan University and graduated with a Bachelors of Applied Arts with a degree in Commercial Recreation with a concentration in Facility Management and minors in Event Management, Leadership, and Professional Sales. Throughout her college career, Lindsay completed internships at Walt Disney World Resort and S.A.F.E. Management in the Detroit Office. Throughout her internship at S.A.F.E. Management Lindsay assisted in the daily office operations and event day operations. After graduation, Lindsay traveled to New Jersey to assist with administrative operations for Super Bowl XLVIII.

In July of 2014, Lindsay moved to Phoenix after accepting a position as the Office Manager with S.A.F.E. Management at University of Phoenix Stadium. Lindsay was responsible for overseeing: recruitment, training, office procedures and managing the part time office staff. She was instrumental in the planning and scheduling of all events at University of Phoenix Stadium which has included Arizona Cardinals Football Games, Fiesta Bowl, Super Bowl XLIX, Gold Cup Soccer, One Direction Concert, College Football National Championship, COPA America Soccer Tournament, Guns N’ Roses, Monster Jam, Supercross, and NCAA Final Four.

Each spring, S.A.F.E. Arizona provides Security and Guest Services at Camelback Ranch Glendale, which is home of the L.A. Dodgers and Chicago White Sox Spring Training. Each year, Lindsay was involved in scheduling and training spring training staff as well as operationally working as an Event Manager throughout the month.

In January of 2017 Lindsay traveled to Houston, TX to assist with administration and audit operations for Super Bowl LI. These responsibilities included checking in/out 700+ employees per day, reconciling employees and hours worked in time-keeping system, and submitting hours worked to the NFL daily.
In April of 2017 Lindsay relocated from the Arizona Operation to Atlanta, GA to open the new Atlanta Operation at the Mercedes-Benz Stadium, home of the Atlanta Falcons and Atlanta United as an Office & Events Manager.

Shelby Harris, Recruitment and Training Coordinator

Born and raised in Saline, Michigan, Shelby Harris is the Recruitment and Training Coordinator of S.A.F.E. Georgia. Shelby graduated from Central Michigan University with a Bachelors of Applied Arts in Commercial Recreation Event Management. She has a minor in Hospitality.

Shelby recently finished her internship with S.A.F.E. Management of Michigan working in the Detroit Office. There she helped with the daily operation of the office, events and staff training. Shelby worked with thousands of employees in Detroit and assisted each of these employees with the daily scheduling and other administrative protocols.

Shelby enjoyed working all the full stadium events Detroit had including the U2 concert, Lions home games, Monster Jam, High School football games and MHSAA band competitions. She also worked closely with Levy Restaurants to plan events that happened at the stadium.

Shelby also worked with home football games for the University of Michigan. She would help coordinate scheduling staff, getting them transportation, making briefing notes and tracking their hours.