Mike Kevorkian Director of Operations
Mike was born in Fort Bragg, North Carolina but has lived all over the world due to his father’s career in the U.S. Army. Mike planned to begin a teaching career after graduating with a degree from Towson State University (Maryland) but found he really enjoyed applying his passion for training and development within operations management.
He was a member of the S.A.F.E. Management Team when the company first started operations in Baltimore in 1994. After 3 years of working with S.A.F.E. Management at Memorial Stadium as a supervisor within the ticket taking operations for Baltimore Stallions (CFL) and Baltimore Ravens games, Mike moved to Central Florida. In Orlando, Mike began a 12 year career with the Walt Disney World Company, 10 of those years as a leader. Mike held leadership roles that supported Training, Ticketing, Guest Services, Bus Operations and Sales & Marketing. While in these roles Mike focused on finding new and creative ways to provide exceptional guest service and develop high performance teams. He was recognized by leadership for exceptional performance on several occasions. In December of 2000 Mike was recognized with the highest honor the company can bestow on one of its employees when he was nominated by his peers and received, Disney’s Partner in Excellence Award. During his time in Florida Mike also obtained his Masters of Business Administration through Stetson University.
In 2009 Mike was offered the opportunity to return to S.A.F.E. Management as the Director of Operations in support of S.A.F.E.’s Super Bowl efforts. Mike utilized his skills in developing small teams, operational leadership, relationship building, organizational and project management, effective communication, negotiation and recruiting in order to hire, train and license large numbers of qualified candidates for Super Bowl XLIV (Miami), XLV (Dallas), XLVI (Indianapolis), and XLVII (New Orleans).
Mike created and co-facilitated the general security training for Super Bowl XLVI and XLVII and also facilitated the Super Bowl specific guest service training for each member of the guest service teams that worked Super Bowl XLIV, XLV, XLVI and XLVII. Mike enjoys championing the company’s focus on guest service and how making our guests feel welcome and safe is a key differentiator for S.A.F.E. Management in securing additional business.
After a two year hiatus from S.A.F.E. Management to focus on family and the birth of his son in 2013, Mike returned to the company to head up the relationship with our subcontractors during Super Bowl 50 in Santa Clara, CA. In 2016 Mike returned to the role of Director of Operations in support of Super Bowl and oversaw the efforts of our Super Bowl Team in Houston.
Mike has extensive experience in coordinating the completion of company registration and licensing within each state that S.A.F.E. secures business, as well as opening a branch office and beginning recruiting efforts from scratch. He enjoys and thrives in developing strong relationships with the state licensing bureaus, local law enforcement, NFL personnel, Super Bowl Host Committee team members, stadium operation teams, and new members of the S.A.F.E. Event Team as well as our number one priority – our guests.
Dylan Smith Credentialing Manager
Graduating in 2014 from Franklin High School in Reisterstown, Maryland, Dylan began an internship with McDaniel College Athletics in Westminster, Maryland. At McDaniel, he worked as an Assistant Recruiter and helped the coaching staff with daily operations.
From there, Dylan went on to Major in Athletic Coaching and Sports Management, as well as study Athletic Training and Sports Psychology at West Virginia University. During his summers off from school, he worked at Caves Valley, a prestigious golf club in Owings Mills, Maryland that hosted the Senior Player’s Championship and has members such as Michael Bloomberg and the Founder of Under Armour, Kevin Plank.
During his free time, Dylan enjoys coaching youth soccer at the club he spent 15 years playing for. He picked up many important skills during his time and is still in contact with the commissioner. Before he accepted his most recent role at S.A.F.E. Management, he received an offer to become the Head Coach of the High School Travel Team.
In the Winter of 2015, Dylan accepted a part-time office staff position with S.A.F.E. Management in Santa Clara, California for Super Bowl 50. During his time at S.A.F.E. Management, he worked very closely with the full-time staff including Mike Kevorkian who offered him the position of Credentialing Manager for Super Bowl LII in Minneapolis, Minnesota.
As the Credentialing Manager, Dylan is responsible for submitting credentials for all S.A.F.E. Management staff. He serves as the main contact between S.A.F.E. and the NFL Credentialing team and works closely with the Director of Operations in ensuring all personnel associated with S.A.F.E. Management are capable and ready to make Super Bowl LII a fun, safe, and successful event.
Jordan Howard Administrative Manager
Jordan was born and raised in St. Petersburg Florida. While in high school, Jordan worked in several law firms as a legal assistant. After graduating, it seemed natural to receive her Associates Degree in Pre-Law from St. Petersburg College. Jordan decided to change her career path and major to Hospitality Management; which drove her to University of Central Florida.
While at the University of Central Florida’s Rosen College, Jordan landed a guest services internship with a security management company. While the internship was primarily held at the Amway Center, she also worked at Dr. Phillips Performing Arts, Bob Carr Performing Arts, and Camping World Stadium (formerly the Citrus Bowl). Through her internship she worked major events such as; Orlando Magic’ games, NCAA Men’s Basketball Second and Third Rounds, Capital One Bowl, Russell Athletic Bowl, WWE Live, Electric Daisy Carnival and several concerts.
After graduating from University of Central Florida, Jordan accepted a position as a Special Events Coordinator. While in this role Jordan helped several branches of the security management company with developing their training programs and assisted in recruiting efforts nationwide. For major events, Jordan would travel and assist with the administrative duties. Some of these events included working in Pebble Beach, California for the AT&T Pro-Am Golf Tournament and the Concours D ’Elegance.
Jordan was promoted to Administrative Manager for the 2015 U.S. Open Golf Championship in Tacoma, Washington. While supporting the recruiting, hiring, training, and scheduling of nearly 1,000 employees; she oversaw an administrative team of 20. Throughout the championship week, Jordan acted as a dispatcher; ensuring the USGA’s security requirements were met. The check-in tent was also her responsibility, managing uniform distribution, payroll, and credentialing.
After the U.S. Open Championship, Jordan was offered the Sports & Entertainment Operations Manager in Houston, Texas. When first accepting the role, her primary client was Rice University; supplying guest services and security staff for all sporting events. Jordan was eager to build her clientele in the Houston area and after six months in Houston, she secured the University of Houston athletic venues account. In addition to Rice and the University of Houston, she built the Houston Branch to include the Berry Center, the George R. Brown Convention Center and the Merrell Center. While in Houston, Jordan created large scale staffing deployments for events regarding Super Bowl LI and the Final Four. Before leaving the company, Jordan sold over $415k in security staffing services in excess of the existing athletic contracts.
In May of 2017, Jordan moved to Minneapolis, Minnesota and accepted a position with U.S. Bank Stadium operating their Stadium Command Center for games. She shortly thereafter joined the S.A.F.E. Management team as the Administrative Manager, overseeing a team of administrative staff and interviewers.
Morgan Francis Hiring Manager
Morgan Francis graduated from Central Michigan University Magna Cum Laude with a Bachelor of Applied Arts in Recreation, Parks, and Leisure Services Administration, with minors in both Management and Leadership. Alongside his academic endeavors, Morgan worked with the Dow Corning Tennis Classic as a Promotions and Operations Intern, and with the Gus Macker Basketball Festival in operations and fundraising.
Morgan started with S.A.F.E. Management in Detroit, Mich. where he helped plan and execute a variety of events. Some of the events included Detroit Lions and Detroit Pistons games, high school athletics, U.S.A. Soccer, Monster Jam, the Quick Lane Bowl, and numerous concerts such as AC/DC, Kenny Chesney, Bruce Springsteen, and Rihanna. These events provided a foundation for work in the Sports and Events industry. Morgan was also involved with Super Bowl 50 and Super Bowl LI as a part of the administrative team at the NFL Experience.
Morgan then moved to New York City to work at Yankee Stadium and the Prudential Center with Legends Hospitality Management. He served as an Administrative Manager and Finance Assistant for New York Yankee’s games, New Jersey Devil’s games, and various other concerts, NCAA Basketball games, and ice shows. Morgan assisted with operations, staffing, and financial reporting.
In May of 2017, Morgan accepted a role as the Hiring Manager position with S.A.F.E. Management at Super Bowl LII in Minneapolis, Minnesota. Morgan will lead the hiring and training efforts, serve as payroll manager, and assist with recruiting.
Patrick Dede Recruiting Manager
Patrick was born and raised in Memphis, Tennessee. He attended White Station High and later studied at the University of Memphis, where he received his Bachelors of Science in Sport and Leisure Management.
Upon receiving his degree from The University of Memphis, he moved to Dallas, Texas where he would later graduate from the University of Texas at Arlington with a Master’s of Science in Human Resources. Patrick has always had a passion for the business of sports, but also saw how important it is for an organization to recruit, train, and retain employees across their company.
While most of his experience is within Human Resources, Patrick has worked for Legends Hospitality at AT&T Stadium, Home of the Dallas Cowboys, as the HR Coordinator. In his role, he was responsible for new hire onboarding, recruitment of part-time seasonal staff and semester interns, as well as the day-to-day human resources activities. While at AT&T Stadium, he was a part of all major events, including all Dallas Cowboys games, WrestleMania 32, NCAA Football Championship Game, and numerous concerts.
Prior to starting with S.A.F.E. Management in Super Bowl LII efforts, he also worked for Major League’s Soccer team, FC Dallas where he was the Human Resources Generalist. As a generalist, he was responsible for new hire orientation, employee relation issues, and assisting the VP of HR with strategic human resources initiatives for the club.
Patrick started with S.A.F.E. Management in July as our Recruiting Manager, and will be responsible for leading recruiting efforts for event staff with Super Bowl LII.