Hunter McIntyre Director of Operations
Hunter grew up in and around the Crowd Management industry and always dreamed of someday having the opportunity to work for S.A.F.E. Management. He still recalls heading to Baltimore’s Memorial Stadium on Saturday mornings with his dad, Jim McIntyre, to conduct interviews. Almost 20 years later that dream came true.
Hunter is a graduate of Loyola Blakefield high school and Salisbury University. At Salisbury, Hunter played varsity baseball and was extremely active in the Purdue School of Business. In his junior year, Hunter won the Bernstein Achievement Award for Excellence in Entrepreneurship. He and his partners used the winnings to start Knollege, LLC, an educational networking website. He graduated from Salisbury with a B.A. in Business Management and minors in Accounting and Information Systems.
After graduating from Salisbury, Hunter immediately entered Law School at the University of Baltimore where he graduated Summa Cum Laude in May, 2014 with an impressive rank of 12th of 309 and as a member of the Heuisler Honor Society. Hunter is a member of the Maryland Bar.
While studying the law, Hunter worked for more than a year under famed sports agent and negotiations expert, Ronald M. Shapiro. During that time, Hunter assisted Ron in the negotiation of a University’s move to a major sports conference, multiple professional Baseball and Basketball contracts, business deals, and assisted in writing and editing Ron’s fourth book, Perfecting Your Pitch: How to Succeed in Business and In Life by Finding Words that Work. Ron wrote in his acknowledgements that “[w]hen I wondered whether we had the capability to assemble and organize material, verify statements, or just plain meet deadlines, I turned to Hunter. He unflinchingly took on the task, spent untold hours, and cleared my route to the goal line.”
Hunter has held numerous positions at S.A.F.E. Management, including while in high school and college, as an Usher, Ticket Taker, Supervisor, and Manager. During his junior and senior years in college, Hunter acted as the Assistant Director of Baltimore Ravens Training Camp at McDaniel College. Hunter interviewed, hired, trained, and managed approximately 50 team members over a two month period.
After graduating from Salisbury, Hunter acted as Office Manager of the Baltimore Office. In this role, Hunter was responsible for the day-to-day operations of the office. In addition to overseeing the office hiring process, maintaining the employee database, processing payroll, administering the Time and Attendance System and purchasing supplies and equipment, Hunter directly supervised two interns. In 2014, Hunter accepted a position within the Baltimore Office as the Assistant Director of Operations. In January of 2017 Hunter was promoted to Director of Operations and currently oversees all aspects of the Baltimore branch office.
In his free time Hunter is extremely active in the community. He serves on the Board of Directors of The Family Tree, Maryland’s leading non-profit dedicated to providing families with proven solutions to child abuse and neglect; he is a member of the ethics committee of Kennedy Krieger Institute (Hospital) and serves on the membership committee; he is active with Project HEAL (Health, Advocacy, and the Law) a non-profit connected to the Kennedy Krieger institute which provides legal representation for children with disabilities who come from low income backgrounds; and has previously served on the Fire House Renovation Project, led by Ronald M. Shapiro, dedicated to revitalizing Baltimore’s fire houses.
Kendy Chan Director of M&T Bank Stadium Operations
In 2002, Kendy joined S.A.F.E. Management as an Event Manager for the Baltimore Branch Office. Kendy was responsible for managing security, guest services, and vital event functions and staff at various venues throughout the Baltimore Metropolitan and surrounding areas such as Naval Academy, Johns Hopkins University, Loyola College, Towson University, The Preakness at Pimlico Race Track, Royal Farms Arena, Morgan State University and UMBC.
In May 2003, Kendy was relocated to Florida and was promoted to Director of Event Operations to embark on the opening of a new S.A.F.E. Management operation at EverBank Field in Jacksonville Florida with the Jacksonville Jaguars. Within three months, the office team successfully recruited, hired, trained and managed a part-time staff of over 400 team members for game day guest services. In addition to recruitment, Kendy coordinated administrative responsibilities including training and development, client relations and event day operations. He also assisted with development and implementation of event day security and emergency response plans. Kendy developed strong relationships with clients resulting in increased account penetration including securing contracts with University of Florida Ben Hill Griffin Stadium and Jacksonville Equestrian Center. In addition, Kendy successfully opened operations at Jacksonville Veterans Memorial Arena and managed ongoing special events with crowd capacity up to 15,000. He was also involved with S.A.F.E.’s first Super Bowl participation in Jacksonville, Florida and was selected as Director of Event Operations for the Pepsi Concert Series and game day guest services.
After completion of Super Bowl XXXIX, Kendy was given the opportunity to return to Baltimore, MD. He was promoted to Director of Operations and was given full responsibility for the Baltimore Branch Office. For the next several Super Bowls (XL- 2006, XLI- 2007, XLII- 2008, XLIII-2009, XLIV- 2010, XLV- 2011, XLVI- 2012), Kendy managed daily stadium operations with responsibilities focused on staffing perimeter security, game day WTMD entries and ticket scanning. He also implemented security protocol and emergency response procedures based on NFL Best Practices and in coordination with NFL Security.
After 18 years of dedication to S.A.F.E., Kendy accepted the position of Security Manager with The Washington Redskins. In addition to managing the security perimeter protection of FedEx Field and assisting in other WFI Properties, he provided leadership to the Redskins 24/7 security team and served as a liaison working with vendors to ensure that technical security measures were maintained and functioning properly. At the end of the 2013 football season, Kendy was promoted to Security and Guest Services Manager. He began to manage Redskins internal game day staff and successfully hired, trained and staffed up to 400 team members each season. During his tenure, The Washington Redskins received SAFETY ACT Designation in 2015 and Kendy played an intricate role in developing security documentations relating to Standard Operating Procedures.
Kendy’s enthusiastic and energetic personality provided him four very rewarding seasons with The Washington Redskins. During his time with the Redskins, he continued to maintain a strong relationship with S.A.F.E. That provided an opportunity to act as a security consultant for S.A.F.E. during Super Bowl 50 and Super Bowl LI. In March 2017, Kendy accepted a new position with S.A.F.E. He has re-joined the Baltimore Branch Office as the Director of M&T Bank Stadium Operations. Kendy resides in Towson, MD with his wife Meghan and their daughter, Avery and son, Colin.
Casey Rector Senior Office & Events Manager
Casey first started working with S.A.F.E. Management as an intern in 2011 while receiving his Bachelor’s Degree in Business Management from Salisbury University in Maryland. He took a full-time position with the company in the spring of 2014, with the intention to join the Super Bowl Team in Phoenix, Arizona that fall. Before he arrived in Phoenix for Super Bowl XLIX, Casey was quickly submerged in the event industry by assisting in all administrative and operational aspects as an Event Manager for the NCAA Division I Men’s Lacrosse Championship, The Preakness Stakes, The NASCAR Sprint Cup Series at Dover Downs, the Firefly Festival, and the Baltimore Raven’s Training Camp.
Casey worked with S.A.F.E.’s Super Bowl Team for Super Bowl’s XLIX, 50, and LI where he played an intimate role in the recruitment, hiring, and training of thousands of part-time Security Guards. Between Super Bowl’s, from the months of April to September, Casey would return to S.A.F.E.’s Baltimore Operation, which he has always considered home. Naturally, he would assist in the recruitment, hiring, and training of part-time staff for the Baltimore Raven’s football season.
In addition, his summers in Baltimore exposed him to large-scale concerts such as U2’s 360 Tour, Jay-Z and Justin Timberlake’s Legends of the Summer Tour, and Beyoncé’s Formation World Tour. Staying an extra month in Phoenix after Super Bowl XLIX found him managing and leading our Arizona Operation’s Spring Training assignment with the Chicago White-Sox and Los Angeles Dodgers.
In May of 2017, Casey accepted a permanent position in the Baltimore Office as the Office & Events Manager. In this role, he assumed all administrative responsibility of the operation, as well as the operational duties related to the Naval Academy.
In March of 2019, Casey was promoted to Senior Office & Events Manager. In this role, he will grow into a more senior leadership role within the Office and will work closely with S.A.F.E.’s Director of M&T Bank Stadium Operations, Kendy Chan, to play a larger role in the operations on Ravens Game Day and other major events throughout the year at all S.A.F.E. venues.
Kevin Matsunaga Events Manager
Raised in Columbia, Maryland, Kevin graduated from River Hill High School and attended James Madison University. While attending the University, Kevin majored in Sports Management, minored in Business and interned at the University Recreation Center where he managed the intramural sports program.
After graduating, Kevin pursued a career in the event and sports entertainment industry by working on a part time basis for S.A.F.E. While Kevin began to understand what it takes to be successful as a part of the S.A.F.E. team, Kevin continued to mentor teenagers through his passion for coaching Basketball. After over a year of part time work for S.A.F.E., Kevin earned the opportunity to join S.A.F.E. on a full time basis and has worked in the Baltimore branch since November, 2013.
In his current role as an Event Manager, Kevin is responsible for all of S.A.F.E.’s operations at venues outside of M&T Bank Stadium. These venues are varied throughout the Baltimore Metropolitan area and include, but are not limited to the Naval Academy, Towson University, Loyola University, UMBC, Morgan State University, Johns Hopkins University, the Baltimore Convention Center and numerous others.